
I can save it Ma'am, just pass me my tools!
Sol1 Remote Support Download (Windows Users)
- Download the helpdesk utility via this link
- Click ‘Run’
- The utility will try to connect only once. If the connection fails, right-click and choose ‘Close’ on the Solutions First tray icon (
) and try again. - Once you have run this tool, ask your support engineer which PC number they are on, and double-click this to allow us access to your PC.







