IT Support Services
We offer a wide range of IT support services, tailor-made to suit your business needs
Next-level IT Support
We offer the full spectrum of remote and onsite IT support services for your business. From day-to-day troubleshooting to network optimisation, maintenance, moves and restructures. Whether you require regular or on-demand assistance; our team is here to take your company’s IT to the next level.
Engagement Models
We proudly offer no-contract and entirely customisable solutions. By tailoring the service to your specific needs, we feel you receive the best solution possible.
Desktop Support
Ensure smooth business operations with prompt solutions for all your desktop-related issues.
Proactive Maintenance
Regularly scheduled maintenance and checkups to prevent potential issues before they impact your business.
Server & Application Support
Comprehensive support for your servers and applications to keep your business running efficiently.
Security Patching
Ensuring your systems are protected with the latest security patches to defend against vulnerabilities.
Software Updates
Keeping your software up-to-date with the latest features and security enhancements.
Helpdesk Support
Our reliable and knowledgeable helpdesk support team is here to address your IT concerns quickly.
Onsite Visits
Professional onsite visits by our experienced staff for hands-on support and IT troubleshooting.
Data & Network Security
Safeguarding your data and network with robust security measures.
Infrastructure as a Service
Scalable and reliable IT infrastructure solutions tailored to your business needs.
24/7 Systems Monitoring
Around-the-clock system monitoring to detect and resolve issues promptly.
Backup & Recovery Solutions
Reliable backup and recovery solutions to protect your data and ensure business continuity.
Hardware Procurement
Sourcing and supplying the right hardware to meet your business requirements.
Technologies We Support & Love
Windows
We offer full support for all versions of Windows Desktop and Server.
Linux
Most Linux distributions, specialising in Redhat and Debian-based solutions.
Mac
macOS X.
Embedded Operating Systems
We offer professional support for a huge range of embedded operating systems – from routers to printers.
Storage
NAS, SAN, storage clusters, cloud storage.
Backups
Tape, Libraries, Nearline, Offsite, DR, Veeam.
Firewalls
Custom managed Linux firewalls, as well as those from proprietary vendors such as Cisco, Microsoft and Symantec.
Networking
Linux, Cisco, Juniper, HP, cloud networking, OpenVPN, embedded mesh networks.
Jumpcloud
Our favourite open directory platform. Manage technology stacks across identity and devices.
Applications & Databases
Too many to list. Over the nearly 20 years of operation, our staff have a massive array of experience in technology choices.
Monitoring
We are an Icinga partner, and can monitor everything from RAID state to application integrity.
Get in touch
Let us help you. Send an enquiry to our support team by filling out the form below.