Set up your Sol1 email account in Outlook

Note: This is for email accounts that are included in a Solutions First Hosting Package. For Zimbra email setup, see the Zimbra Guide.
  • Open Outlook. The Outlook account setup wizard should open. Click Next to start the wizard. If it does not start automatically, go to
    File > Add Account
  • The wizard will ask you to connect to an email account. Click Yes.
    email outlook 1 Email Setup - Outlook
  • Select Manual setup or additional server types. Click Next.
    email outlook 2 Email Setup - Outlook
  • Select POP or IMAP.
  • Click Next.
    email outlook 3 Email Setup - Outlook
  • Enter your Name as it will appear on outgoing emails.
  • Enter your full Email address.
  • Unless you have been advised otherwise, use as the Incoming mail server.
  • Unless you have been advised otherwise, use as the Outgoing mail server (SMTP).
  • Enter your full email address as the User Name and your email Password.
  • Click More Setttings.
    email outlook 4 Email Setup - Outlook
  • On the Outgoing Server tab, tick the option for My outgoing (SMTP) server requires authentication.
  • Select Use same settings as my incoming mail server.
    email outlook 5a Email Setup - Outlook
  • Select the Advanced tab.
  • For Use the following type of encrypted connection select the following:
    • Incoming server (IMAP): 993, SSL
    • Outgoing server (SMTP): 1025, TLS
  • Click OK to close the settings window.
    email outlook 5b Email Setup - Outlook
  • Click Finish to end the wizard.

That’s it! You may now use Outlook with your account.
email outlook 6 Email Setup - Outlook

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